POLICIES & STATEMENTS
At Wellworking, we believe in being open, transparent and clear about how we do business.
These policies and statements explain the terms that apply when using our products and services, how we protect your information and the commitments that guide the way we do business.
If you cannot find the information you are looking for, or need information in an alternative format, please contact us and we'll be happy to help.
Policies are reviewed regularly and updated when required.
CUSTOMER TERMS
These documents explain the terms that apply when purchasing products or services from Wellworking.
Website Terms
Explains the terms that apply when using our website and purchasing products or services.
Business Terms & Conditions
Terms that apply when business customers purchase products or services from Wellworking.
Rental Terms & Conditions
Terms that apply when renting products from Wellworking.
PRIVACY
These documents explain how we collect, use and protect personal information and how we use cookies on our website.
Privacy Policy
Explains what personal information we collect, how we use it and the choices available to you.
Cookie Policy
Explains how we use cookies and similar technologies and how you can manage your preferences.
Email Disclaimer
Explains how emails and attachments sent by Wellworking should be handled, including confidentiality, security and personal information.
Mobile Messaging Terms
Explains how Wellworking's SMS marketing service works, including message frequency, charges and how to opt out.
RESPONSIBLE BUSINESS
These policies explain the commitments that guide the way we do business.
Sustainability Policy
Sets out our wider commitment to responsible business, including our approach to people, communities and the environment.
Accessibility Statement
Explains how we are working to make our website accessible and support users with different needs.
Modern Slavery Statement
Explains our commitment to ethical business practices and protecting people's rights throughout our business and supply chain.
Equality, Diversity & Inclusion Policy
Explains our commitment to fairness, inclusion and equal opportunities for employees, customers, suppliers and partners.
CUSTOMER INFORMATION
Delivery, Returns & Warranties
Provides information about delivery options, returns, warranties and after-sales support.
Need help?
If you have any questions about these policies or statements, or need information in an alternative format, please get in touch and we'll be happy to help.